General…….
Activated Bank Account…….
conversions…….
currencies…….
general use…….
Feedback or Queries…….
provisions…….
Prohibited Use…….
businesses…….
conditional…….
Verification…….
updating…….
Providers…….
commissions…….
general…….
Privacy Policy…….

 
 
 
This is a contract between you and Tattoo Concierge Ltd, a private limited company incorporated in Hong Kong (“Tattoo Concierge”). By signing up to use an account through TattooConcierge.com or any associated websites, APIs, or mobile applications (collectively the “Tattoo Concierge Sites”), you agree that you have read, understood and accept all of the terms and conditions contained in this Agreement as well as our Privacy Policy | last updated June 19th, 2017

GENERAL USE

ELIGIBILITY | to be eligible to utilize The Tattoo Concierge Global Service Platform, you must be at least 18 years old. In order to further link a funding method or to purchase or sell (i.e. participate as either a Client and or Provider), you must be at least 18 years old or the applicable age of majority and contractual capacity

CONTENT | Tattoo Concierge’s delivery and display of Content does not transfer any promotional use rights to you and does not constitute a grant or waiver of any rights of the copyright owners. You may access The Tattoo Concierge Global Service Platform and associated Tattoo Concierge Services only using Tattoo Concierge’s software and may not modify or use modified versions of such software. You agree that the Tattoo Concierge Services including but not limited to Content, graphics, user interface, audio clips, video clips, editorial content and the scripts as well as software used to implement the Tattoo Concierge Services including The Tattoo Concierge Global Service Platform contain proprietary information and material that is owned by Tattoo Concierge and or its licensor’s and is protected by applicable intellectual property and other laws including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Tattoo Concierge Services for uses in compliance with this Agreement. No portion of the Services may be reproduced in any form or by any means except as expressly permitted by this Agreement. You agree not to modify, rent, loan, sell, or distribute the Tattoo Concierge Services or Content in any manner and you shall not exploit the Tattoo Concierge Services and or The Tattoo Concierge Global Service Platform in any manner not expressly authorized. Prohibited Content on The Tattoo Concierge Global Service Platform includes but is not limited to (a) defamatory or mean-spirited content including references or commentary about religion, race, sexual orientation, gender, or other targeted groups particularly if the content is likely to place a targeted individual or group in harms way. Satirists and humorists are generally exempt (b) realistic portrayals of people or animals being killed, maimed, tortured, or abused or content that encourages violence (c) depictions that encourage illegal or reckless use of weapons and dangerous objects or facilitate the purchase of firearms (d) Overtly sexual or pornographic material as defined by Webster’s Dictionary as “explicit descriptions or displays of sexual organs or activities intended to stimulate erotic rather than aesthetic or emotional feelings” (e) inflammatory religious commentary or inaccurate or misleading quotations of religious texts (f) false information and features including inaccurate Commission data or trick/joke postings such as fake locations. Stating that the Content posted is “for entertainment purposes” won’t overcome this guideline

CREDIT | use the appropriate credit lines in all communications worldwide, listing all the Tattoo Concierge trademarks used in your communication. If you fail or Tattoo Concierge suspects that you have failed to comply with any of the provisions of this Agreement Tattoo Concierge may without notice to you (a) terminate this Agreement and or your Tattoo Concierge Profile ID and you will remain liable for all amounts due under your Tattoo Concierge Bank Account up to and including the date of termination and or (b) terminate your license to The Tattoo Concierge Global Service Platform as well as associated Tattoo Concierge Services and or (c) preclude your access to the Tattoo Concierge Services including The Tattoo Concierge Global Service Platform. Tattoo Concierge further reserves the right to modify, suspend or discontinue the Tattoo Concierge Services (or any part or Content thereof) at any time with or without notice to you and Tattoo Concierge will not be liable to you or to any third party should it exercise such rights

CREATING A CONCIERGE ACCOUNT

REGISTRATION OF ACCOUNTS | in order to use any of the Tattoo Concierge Services, you must first register by providing your name, an e-mail address, password, and affirming your acceptance of this Agreement. Tattoo Concierge may, in our sole discretion, refuse to allow you to establish a Tattoo Concierge Banking Account, or limit the number of Tattoo Concierge Profile Accounts that a single user may establish and maintain at any time

ID | using Tattoo Concierge Services and accessing your Content requires a Tattoo Concierge Profile ID. A Tattoo Concierge Profile ID is the account you use across Tattoo Concierge’s Global Service Platform. Your Tattoo Concierge Profile ID is valuable and you are responsible for maintaining its confidentiality and security. Tattoo Concierge is not responsible for any losses arising from the unauthorized use of your Tattoo Concierge Profile ID. Please contact [email protected] if you suspect that your account has been compromised

VERIFICATION | in order to use certain features of the Tattoo Concierge Services, including certain transfers of digital currency and or government-issued currency, you may be required to provide Tattoo Concierge with certain personal information including but not limited to your name, address, telephone number, e-mail address, date of birth, tax identification, government issued identification number as well as information regarding your bank accounts such as the relevant financial institution itself, account type, routing number, and account number. In submitting this or any other personal information as may be required, you verify that the information is accurate and authentic and you agree to update Tattoo Concierge if any information changes. You hereby authorize Tattoo Concierge to, directly or through third parties make any inquiries we consider necessary to verify your identity and or protect against fraud, including to query identity information contained in public reports such as your name, address, past addresses or date of birth to query account information associated with your linked Tattoo Concierge Bank Account and to take action we reasonably deem necessary based on the results of such inquiries and reports. You further authorize any and all third parties to which such inquiries or requests may be directed to fully respond to such inquiries or requests

TATTOO CONCIERGE BANKING SERVICES | your Tattoo Concierge account (“Tattoo Concierge Account”) encompasses the following basic Tattoo Concierge services: one or more hosted Profiles, Confirmed Commission Agreements, logistical support with your Bank Account portion containing an extension that allows members to store certain supported digital currencies and to track, transfer, and manage their Confirmed Commission Agreements. Digital currency services through which members can transfer as well as receive transactions with Tattoo Concierge (the “Conversion Services”); and a digital banking account for use in connection with other Tattoo Concierge Services and for eligible users, a digital currency exchange platform – collectively the “Tattoo Concierge Banking Services”

REVIEWS | dual member reviews are an integral part of The Tattoo Concierge Global Service Platform experience. Members should treat all others with respect when posting or responding to Confirmed Commission Reviews. Keep your responses targeted to the member’s feedback and or the relevant facts of the situation. Do not include personal information, spam or marketing in your response

CONSENT TO USE OF DATA | you agree that The Tattoo Concierge Global Service Platform may collect and use technical data and related information including but not limited to technical information about your device, system and interactions that is gathered periodically to facilitate the provision of enhanced member experience, software updates, service support and other services to you (if any). We may use this information to improve our products or to provide services or technologies to you. Tattoo Concierge is not responsible or liable for third party materials included within or linked from the Content or the Services | top

ACTIVATED BANK ACCOUNTS

GENERAL | the Activated Tattoo Concierge Bank Account services allow you to send supported digital currency or supported funding methods pertaining to Confirmed Commissions to, request, receive, and store supported digital currency or supported funding methods from relevant third parties pursuant to instructions you provide through The Tattoo Concierge Global Service Platform. Tattoo Concierge reserves the right to refuse to process or to cancel any pending Confirmed Commission transaction as required by law or in response to a subpoena, court order, or other binding government order or to enforce transaction limits Tattoo Concierge cannot reverse a Confirmed Commission Transaction which has been broadcast to The Tattoo Concierge Global Service Platform. The activated Tattoo Concierge Bank Account services are available only in connection with those digital currencies or fund transfer methods that Tattoo Concierge, in its sole discretion, decides to support. The digital currencies and supporting funding methods that Tattoo Concierge supports may change from time to time. If you have any questions about which digital currencies or supported funding methods Tattoo Concierge currently manages, please contact [email protected] Under no circumstances should you attempt to use your activated Tattoo Concierge Bank Account services to store, send, request, or receive digital currencies or funding method(s) in any form that are not supported by Tattoo Concierge. Tattoo Concierge assumes no responsibility or liability in connection with any attempt to use Tattoo Concierge Services for digital currencies or funding methods that Tattoo Concierge does not support

CONFIRMED COMMISSION TRANSACTIONS | Tattoo Concierge processes supported digital currencies and funding transfers according to the instructions received from its activated Profile Members and we do not guarantee the identity of any user, receiver, requestee or other party. You should verify all transaction information prior to submitting instructions through your activated Tattoo Concierge Bank Account. If the designated recipient does confirm or accept a Confirmed Commission Transfer through an activated Tattoo Concierge Profile Account within 30 days, Tattoo Concierge will return the supported funds and or digital currency associated with your Commission Transaction to your Tattoo Concierge Account. Once submitted a Confirmed Commission digital currency or supported funding method transaction will be unconfirmed for a period of time pending sufficient confirmation of the transaction through The Tattoo Concierge Global Service Platform. A transaction is not complete while it is in a pending state. Funds associated with Confirmed Commission Transactions that are in a pending state will be designated accordingly, and will not be included in your Tattoo Concierge Bank Account balance or be available to conduct transactions until such a time as they have officially cleared. Tattoo Concierge may charge processing fees for such transaction on your behalf. Tattoo Concierge will calculate the fees at its discretion, although Tattoo Concierge will always notify you of the fee at or before the time you authorize the Confirmed Commission transaction

STORAGE & TRANSMISSION DELAYS | Tattoo Concierge securely stores all digital currency and supported funding methods private keys in a combination of online and offline storage. As a result it may be necessary for Tattoo Concierge to retrieve certain information from offline storage in order to facilitate a Confirmed Commission Transactions in accordance with your instructions which may delay the initiation or crediting Provider accounts for 48 hours or more. You acknowledge and agree that a Confirmed Commission Transaction facilitated by Tattoo Concierge may be nominally delayed due to such logistical requirements

3RD PARTY PAYMENTS | Tattoo Concierge has no control over, or liability for, the delivery, quality, safety, legality or any other aspect of any goods or services that you may purchase or sell to or from a third party including other members of The Global Tattoo Concierge Service Platform. Tattoo Concierge is not responsible for ensuring that a Provider and or a Seller you may transact with will actually complete the transaction or is authorized to do so. If you experience a problem with any goods or services purchased from, or sold to, a third party in connection with Confirmed Commissions transferred using the Tattoo Concierge Banking Account services, or if you have a dispute with such third party, you may report this to the Quality Control Department for assistance in resolution. Please further know that your deposit for all Confirmed Commission Agreements is covered. If you believe a third party has behaved in a fraudulent, misleading, or inappropriate manner or if you cannot adequately resolve a dispute with a third party, you may notify Tattoo Concierge support at [email protected] so that we may consider what action to take, if any

YOUR BANK ACCOUNT | you may elect to use the Tattoo Concierge Bank Account to store supported digital currency alongside supported funding methods. Tattoo Concierge Bank Accounts allows users to set withdrawal time-delays. Tattoo Concierge also offers an advanced Banking Account in tandem with activated Concierge Services which allows members the option to view, control and distribute digital currency to multiple third parties members of The Global Tattoo Concierge Service Platform. Tattoo Concierge may not be able to restore or recover Confirmed Commission Transactions which are not within Tattoo Concierge’s control. If you lose or mishandle any personal Tattoo Concierge Bank Account passwords you acknowledge that you may not be able to recover associated digital currencies and that Tattoo Concierge is not responsible for such loss

CUSTOMIZED CONFIRMED COMMISSION AGREEMENTS | in some cases, you may establish a customizable Confirmed Commission Agreement page (“Commissions”) which will allow you to easily send digital currency or supported funding methods to and from your Tattoo Concierge Bank Account. You may establish and customize your Commissions page through your Tattoo Concierge Profile Account settings, which will allow you to establish a user handle and associated Commissions page, upload a photo, and provide a short description. In establishing your Commissions page and uploading or adding any text, photo or other material you agree that you will not (a) post misleading materials or misappropriate the identity of another person or entity, (b) post any copyrighted material which you are not authorized to post, or (c) post any profane, unlawful, or offensive materials. Tattoo Concierge, in its sole discretion, may disable your Commissions page and take other action in accordance with this Agreement if we believe you are in violation of the foregoing or abusing this service. Tattoo Concierge may reclaim member profile usernames associated with dormant Tattoo Concierge Profile and or Bank Account. Tattoo Concierge does not guarantee or endorse the purported identity, message, or other information posted by a user to the member’s Commissions Page

OPERATION OF TATTOO CONCIERGE BANKING PROTOCOLS | Tattoo Concierge does not own or control the underlying software protocols which govern the operation of digital currencies available for transfer and or supported through our Global Tattoo Concierge Service Platform. By using The Tattoo Concierge Global Service Platform, you acknowledge and agree that Tattoo Concierge is not responsible for operation of the underlying protocols and that Tattoo Concierge makes limited guarantees of their functionality, security or availability | top

CONVERSIONS THROUGH ACCOUNT

GENERAL | eligible users may convert supported currencies through their activated Tattoo Concierge Bank Account using the multi-currency conversion service. The conversion services are subject to the Tattoo Concierge conversion rates for the given Confirmed Commission transaction. Conversion rate means the price of a given supported currency amount in terms of Fiat Currency or other digital currency as quoted on The Global Tattoo Concierge Service Platform. The conversion rate is stated either as a direct translation into your preferred or specified currency and or linked to the pertinent Confirmed Commission agreement in question. You acknowledge that the conversion rate may not be the same at any given time and that Tattoo Concierge may add a margin or “spread” to the quote. You agree, as a condition of using any Tattoo Concierge Conversion services, to accept the conversion rate as the sole conversion metric. Tattoo Concierge reserves the right to delay any conversion service Confirmed Commission Agreement transaction if it perceives a risk of fraud or illegal activity. Tattoo Concierge does not guarantee the availability of its conversion service

TRANSACTIONS | after successfully completing the Verification Process you may proceed by linking a valid payment and receiving methods through your Tattoo Concierge Bank Account. You authorize Tattoo Concierge to initiate debits from your selected payment method(s) in settlement of Confirmed Commission purchase transactions. A Conversion Fee applies to all Commission Agreement transactions. Although Tattoo Concierge will attempt to confirm transactions with you as promptly as possible, funds may be debited from your selected payment method(s) before being confirmed with any given Provider. We will make best efforts to fulfill all transactions but in the rare circumstance where Tattoo Concierge cannot fulfill your Confirmed Commission Agreement order we will notify you and seek your approval to fulfill the transaction accordingly. To secure the performance of your obligations under this Agreement, you grant to Tattoo Concierge a lien on and security interest in and to the balances in your account

PROVIDERS | after successfully completing the Verification Process you may proceed by linking a valid payment and receiving methods through your Tattoo Concierge Bank Account. You authorize Tattoo Concierge to debit your Tattoo Concierge Banking Account(s) and initiate payments to your selected receiving accounts in settlement of Confirmed Commission Agreement transactions. An applicable Conversion Fee applies to all provider’s Confirmed Commission Agreement transactions. Your receipt of funds will depend on the payment type and may take up to two or more business days

CONVERSION FEES | each conversion service is subject to a fee (a “Conversion Fee”). The applicable Conversion Fee is displayed to you in your Tattoo Concierge Bank Account profile prior to you completing a Conversion Service transaction in connection with a Confirmed Commission Agreement. Tattoo Concierge will not process a conversion transaction if the Conversion Fee and any other associated fees, such as wire transfer fees, would exceed the value of your transaction. Payments using other methods not described below such as wire (if permitted), are subject to different transaction fees disclosed to you before you authorize the transaction. The availability of each payment or approved fund transfer method depends on a number of factors including but not limited to your location, the identification information you have provided to us and limitations imposed by third party payment processors. Tattoo Concierge reserves the right to adjust its Conversion Fees and any applicable waivers at any time. We will always notify you of the Conversion Fee which applies to your transaction, both at the time of the transaction and in each receipt we issue to you

REVERSALS | No Shows | Cancellations | you cannot cancel, reverse or change any transaction marked as complete or pending. If your payment is not successful or if your payment method has insufficient funds, you authorize Tattoo Concierge in its sole discretion, to either cancel the transaction or to debit your other payment methods including Tattoo Concierge balances or other linked accounts in any amount necessary to complete the transaction. You are responsible for maintaining an adequate balance and or sufficient credit limits in order to avoid overdraft, insufficient funds or similar fees charged by your payment provider. Tattoo Concierge reserves the right to refuse to process or to cancel or reverse any Confirmed Commission Agreement transaction in its sole discretion even after funds have been debited from your account(s), if Tattoo Concierge suspects the transaction involves (or has a high risk of involvement in) money laundering, terrorist financing, fraud, or any other type of financial crime – in response to a subpoena, court order, or other government order – or if Tattoo Concierge suspects the transaction relates to Prohibited Use or a Prohibited Business as set forth below. In such instances Tattoo Concierge will reverse the transaction and we are under no obligation to allow you to reinstate a purchase or Confirmed Commission Agreement at the same price or on the same terms as the canceled transaction

PAYMENT SERVICES PARTNERS | Tattoo Concierge may use a third party payment processor to process any currency payment between you and a provider member Profile regarding all Confirmed Commission Agreement transactions on The Tattoo Concierge Global Service Platform, including but not limited to payments in relation to your use of the conversion services or deposits or withdrawals from your Tattoo Concierge Bank Account | top

CURRENCIES

MULTIPLE | certain approved members may establish and fund one or more currencies in their Tattoo Concierge Bank Account to facilitate transactions on The Tattoo Concierge Global Service Platform. You are the owner of the balance of each of your Tattoo Concierge Bank Account regardless of the specified currency and or approved funding method. Tattoo Concierge holds the balance of your Tattoo Concierge Bank Accounts in dedicated custodial accounts with financial institutions. All funds held in your Tattoo Concierge Bank Account(s) are held on trust by Tattoo Concierge for the benefit of the member or on behalf of the member

DEPOSITS AND WITHDRAWLS | you may initiate a transfer from your linked bank account to fund your Tattoo Concierge Bank Account. Fees may apply to deposits and withdrawals from varied currencies accordingly. All fees will be clearly disclosed in your Tattoo Concierge Bank Account. For Confirmed Commission Agreement deposits, Tattoo Concierge will indicate such credit to your Tattoo Concierge Bank Account for the corresponding amount typically within one business day after mutual member confirmation of the Commission Agreement. For withdrawals or transfers to secure Commissions Agreement(s), Tattoo Concierge will immediately debit your Tattoo Concierge Bank Account when you authorize a withdrawal and funds will typically settle within one to three business days. Bank fees are netted out of transfers to or from Tattoo Concierge. We will not process a transfer if associated bank fees exceed the value of the transfer | top

GENERAL, PROHIBITED & TERMINATION

LIMITED LICENSE | we grant you a limited, nonexclusive, nontransferable license, subject to the terms of this Agreement, to access and use The Tattoo Concierge Global Service Platform as well as all related content, materials, information (collectively, the “Content”), solely for approved purposes as permitted by Tattoo Concierge from time to time. Any other use of the Tattoo Concierge Site or Content is expressly prohibited and all other right, title and interest in the Tattoo Concierge Site or Content is exclusively the property of Tattoo Concierge and its licensor’s. You agree you will not copy, transmit, distribute, sell, license, reverse engineer, modify, publish, or participate in the transfer or sale of, create derivative works from or in any other way exploit any of the Content, in whole or in part. “TattooConcierge.com”, “The Tattoo Concierge”, “The Tattoo Concierge Global Service Platform” and all logos related to the Tattoo Concierge Services or displayed on the Tattoo Concierge Sites are either trademarks or registered marks of Tattoo Concierge or its licensors. You may not copy, imitate or use them without Tattoo Concierge’s prior written consent

ACCURACY | although we intend to provide accurate and timely information on the Tattoo Concierge Sites, The Tattoo Concierge Global Service Platform and associated Sites (including without limitation the Content) may not always be entirely accurate, complete or current and may also include technical inaccuracies or typographical errors. In an effort to continue to provide you with as complete and accurate information as possible, information may be changed or updated from time to time without notice, including without limitation information regarding our policies, products and services. Accordingly, you should verify all information before relying on it and all decisions based on information contained on The Tattoo Concierge Global Service Platform and associated Sites are your sole responsibility and we shall have no liability for such decisions. Links to third-party materials (including without limitation websites) may be provided as a convenience but are not controlled by us. You acknowledge and agree that we are not responsible for any aspect of the information, content, or services contained in any third-party materials or on any third party sites accessible or linked to The Tattoo Concierge Global Service Platform and associated Sites

PROHIBITED USE | in connection with your use of The Tattoo Concierge Global Service Platform Services and your interactions with other members and third parties you agree and represent you will not engage in any Prohibited Business or Prohibited Use defined herein. We reserve the right at all times to monitor, review, retain and or disclose any information as necessary to satisfy any applicable law, regulation, sanctions programs, legal process or governmental request. We reserve the right to cancel and or suspend your Tattoo Concierge Profile and or Bank Account as well as block Confirmed Commission transactions or freeze funds immediately and without notice if we determine, in our sole discretion, that your Tattoo Concierge Bank Account is associated with a Prohibited Use and or a Prohibited Business

CONTROLS AND SANCTIONS | your use of The Tattoo Concierge Global Service Platform and the Tattoo Concierge Associated Sites’ Services are subject to international export controls and economic sanctions requirements. By sending, receiving, buying, selling, trading or storing currency or supported funding methods (i.e. funds), through The Tattoo Concierge Global Service Platform or associated Tattoo Concierge Services you represent and warrant that you will comport with those requirements. Without limiting the foregoing, you may not acquire digital currency or use any of the Tattoo Concierge Services through the Tattoo Concierge Associated Sites if (a) you are in, under the control of, or a national or resident of Iran, North Korea, Sudan, or Syria or any other country subject to United States embargo, UN sanctions, HM Treasury’s financial sanctions regime, or if you are on the U.S. Treasury Department’s Specially Designated Nationals List or the U.S. Commerce Department’s Denied Persons List, Unverified List, Entity List HM Treasury’s financial sanctions regime or (b) you intend to supply any acquired or stored Digital Currency or Tattoo Concierge Services to Iran, North Korea, Sudan or Syria or any other country subject to United States embargo or HM Treasury’s financial sanctions regime (or a national or resident of one of these countries), or to a person on the Specially Designated Nationals List, Denied Persons List, Unverified List, Entity List, or HM Treasury’s financial sanctions regime

CONFIRMED COMMISSION LIMITS | the use of all Tattoo Concierge Services is subject to a limit on the amount of volume stated in your Tattoo Concierge Bank Account. You may transact or transfer no more than the specified amount for a single Confirmed Commission Agreement. To view your limits, login to your Tattoo Concierge Bank Account. Your Confirmed Commission Agreement limits may vary depending on your payment methods, verification steps completed and other factors. Tattoo Concierge reserves the right to change applicable limits as we deem necessary at our sole discretion. We may require you to submit additional information about yourself or your business, provide records, and arrange for meetings with Tattoo Concierge employees so that we may undergo enhanced due diligence. Tattoo Concierge reserves the right to charge you costs and fees associated with such enhanced due diligence, provided that we notify you in advance of any such charges. At our sole discretion, we may refuse to raise your limits or we may lower your limits at a subsequent time | top

SUSPENSION| TERMINATION | CANCELLATION | Tattoo Concierge may: (a) suspend, restrict, or terminate your access to any or all of The Tattoo Concierge Global Service Platform and or Tattoo Concierge Services, and or (b) deactivate or cancel your Tattoo Concierge Banking Account or member Profile if

We are so required by a facially valid subpoena, court order, or binding order of a government authority

We reasonably suspect you of using your Tattoo Concierge Account in connection with a Prohibited Business or Use

Use of your Tattoo Concierge Bank Account is subject to any pending litigation, investigation, or government proceeding and/or we perceive a heightened risk of legal or regulatory non-compliance associated with your Tattoo Concierge Bank Account activity

Our service partners are unable to support your use

You take any action that Tattoo Concierge deems as circumventing Tattoo Concierge’s controls, including, but not limited to, opening multiple Tattoo Concierge Profiles, Tattoo Concierge Bank Accounts or abusing promotions which Tattoo Concierge may offer from time to time

Or you breach our Behavior Policy

If Tattoo Concierge suspends or closes your account, or terminates your use of Tattoo Concierge Services for any reason, we will provide you with notice of our actions unless a court order or other legal process prohibits Tattoo Concierge from providing you with such notice. You acknowledge that Tattoo Concierge’s decision to take certain actions, including limiting access to, suspending, or closing your Tattoo Concierge Bank Account, may be based on confidential criteria that are essential to Tattoo Concierge’s risk management and security protocols. You agree that Tattoo Concierge is under no obligation to disclose the details of its risk management and security procedures to you

You will be permitted to transfer digital currency or funds associated with your Tattoo Concierge Bank Account for ninety (90) days after Tattoo Concierge Profile or Bank Account deactivation or cancellation unless such transfer is otherwise prohibited (a) under the law, including but not limited to applicable sanctions programs, or (b) by a facially valid subpoena or court order. If Tattoo Concierge suspends or closes your Tattoo Concierge Bank Account, or terminates your use of Tattoo Concierge Services for any reason Tattoo Concierge reserves the right to require you to complete Verification Procedures before permitting you with transfer or withdraw said Tattoo Concierge Bank Account balance(s)

You may cancel your Tattoo Concierge Bank Account at any time by withdrawing all balances and notifying The Tattoo Concierge Global Service Platform service department. You will not be charged for canceling your Tattoo Concierge Bank Account, although you will be required to pay any outstanding amounts owed. You authorize us to cancel or suspend any pending transactions at the time of cancellation | top

RELATIONSHIPS | Tattoo Concierge is an independent contractor for all purposes. Nothing in this Agreement shall be deemed or is intended to be deemed, nor shall it cause, you and Tattoo Concierge to be treated as partners, joint ventures, or otherwise as joint associates for profit, or either you or Tattoo Concierge to be treated as the agent of the other

PRIVACY | MARKETING | if you receive information about another member through The Tattoo Concierge Global Service Platform, you must keep the information confidential and only use it in connection with The Tattoo Concierge Global Service Platform. You may not disclose or distribute a member’s information to a third party or use the information except as reasonably necessary to effectuate a Confirmed Commission Agreement and other functions reasonably incidental thereto such as support, reconciliation and accounting. You may not send unsolicited communications to another member through The Tattoo Concierge Global Service Platform

PASSWORD | SECURITY | you are responsible for maintaining adequate security and control of any and all IDs, passwords, hints, personal identification numbers (PINs), API keys or any other codes that you use to access The Tattoo Concierge Global Service Platform. Any loss or compromise of the foregoing information and or your personal information may result in unauthorized access to your Tattoo Concierge Bank Account by third-parties and the loss or theft of any digital currency and or funds held in your Tattoo Concierge Bank Account and any associated accounts, including your linked bank account(s) and credit card(s). You are responsible for keeping your email address and telephone number up to date in your Tattoo Concierge Account Profile in order to receive any notices or alerts that we may send you. We assume no responsibility for any loss that you may sustain due to compromise of profile account login credentials due to no fault of Tattoo Concierge and or failure to follow or act on any notices or alerts that we may send to you. In the event you believe your Tattoo Concierge Profile and or Bank Account information has been compromised, contact Tattoo Concierge Support immediately at [email protected]

TAXES | it is your sole responsibility to determine whether, and to what extent, any taxes apply to any transactions you conduct through The Tattoo Concierge Global Service Platform and or any associated Tattoo Concierge Services and to withhold, collect, report and remit the correct amounts of taxes to the appropriate tax authorities. Your transaction history is available through your Tattoo Concierge Bank Account

UNCLAIMED PROPERTY | if Tattoo Concierge is holding funds in your Tattoo Concierge Bank Account, and the Tattoo Concierge is unable to contact you and has no record of your use of The Tattoo Concierge Global Service Platform or Associated Services for several years, applicable law may require Tattoo Concierge to report these funds as unclaimed property to the applicable jurisdiction. If this occurs, Tattoo Concierge will try to locate you at the address shown in our records, but if Tattoo Concierge is unable to locate you, it may be required to deliver any such funds to the applicable or jurisdiction as unclaimed property. Tattoo Concierge reserves the right to deduct a dormancy fee or other administrative charges from such unclaimed funds, as permitted by applicable law | top

FEEDBACK AND RESOLUTION

CONTACT | if you have any feedback, questions or complaints contact us through The Tattoo Concierge Global Service Platform, via our the website at Concierge.com/contact, or email [email protected], or write to us at Tattoo Concierge, 33 Des Voeux Road, Central, Hong Kong. When you contact us please provide us with your name, address and any other information we may need to identify you, your Tattoo Concierge Member Account and the transaction or situation on which you have feedback, questions, or complaints

RESOLUTION | in the event of a resolution request and or complaint, please review the situation, how you would like us to resolve the matter and any other pertinent and or relevant information you would like us to consider. We will acknowledge your communication within 48 hours of its receipt if you contact us via The Tattoo Concierge Global Service Platform or email us at [email protected] A Quality Control liaison (“Liaison”) will review your communication in-full. The Liaison will consider your summary without prejudice, based on the information provided alongside any details provided by Tattoo Concierge. Within four weeks of our receipt of your communication the Liaison will address your inquiry by sending you an e-mail (“Notice”) in which the Liaison will: (a) offer to resolve your situation in the manner requested; (b) make a determination rejecting your requested outcome and offer reasons / rationales for this; and or (c) offer to resolve the matter by implementing an alternative. Upon receipt of the Notice, you will have 18 business days to accept or reject, which you must do by following the instructions set out in the Notice. Failure to respond to a Notice will be deemed to be a withdrawal of the request itself and an acceptance that we have no liability to you regarding the subject matter. If you are late in responding to the Notice, Tattoo Concierge may treat your response as if it has been submitted on time

APPEALS | in the event that you reject an offer or determination (“Rejection”), please set out the reasons for the Rejection and include any additional information that you believe is relevant to the situation. Any Rejection will be treated as an appeal. Our Quality Control Department (“QCD”) will impartially consider your viewpoint, including any additional information that you have provided. We will acknowledge your Rejection within 48 hours of its receipt if you contact us via The Tattoo Concierge Global Service Platform or email. Within four weeks of our receipt of the Rejection the QCD will address your complaint by sending you an e-mail (“Final Notice”) in which the QCD will: (a) uphold the Resolution Notice; or (b) reject the Resolution Notice. Notwithstanding its decision regarding the Resolution Notice, the QC may also make a new offer to resolve the situation. Upon receipt of the Final Notice you have fifteen (15) business days to accept or reject the offer or determination, which you must do by following the instructions set out in the Final Notice. Tattoo Concierge may extend the deadline for you to accept the offer. Failure to respond to a Final Notice will be deemed to be a withdrawal of the request and an acceptance that we have no liability to you regarding the subject matter of the request. To The Tattoo Concierge Global Service Platform Clients’: if you fail to respond to a Final Notice and file a claim in a competent court, your failure may be used as evidence of your unwillingness to settle the issue and or the vexatious nature of the request

OFFERS | any offer made under this section will only become binding with The Tattoo Concierge Global Service Platform and Tattoo Concierge Associated Services if you accept the offer by following the instructions provided by Tattoo Concierge within the stated time frame. Any offer under this section does and will not constitute any admission by Tattoo Concierge of any wrongdoing or liability regarding the subject matter of the request. Any acceptance of an offer by you will constitute an acceptance that the request is resolved and an undertaking that you will not file a claim in any competent court against Tattoo Concierge regarding the subject matter specified

CLAIMS | this provision only applies to consumers. You agree to use the complaints procedure of this section before filing any claim in a competent court. Failure to comply with this provision may be used as evidence of your unwillingness to settle the issue and or the vexatious nature of the complaint | top

GENERAL PROVISIONS

COMPUTER VIRUSES | Tattoo Concierge shall not bear any liability, whatsoever, for any damage or interruptions caused by any computer viruses, spyware, scareware, Trojan horses, worms or other malware that may affect your computer or other equipment, or any phishing, spoofing or other attack. We advise the regular use of a reputable and readily available virus screening and prevention software. You should also be aware that SMS and email services are vulnerable to spoofing and phishing attacks and should use care in reviewing messages purporting to originate from Tattoo Concierge. Always log into your Tattoo Concierge Bank Account through The Tattoo Concierge Global Service Platform to review any transactions or required actions if you have any uncertainty regarding the authenticity of any communication or notice

INDEMNIFICATION | if you have a dispute with one or more members of The Tattoo Concierge Global Service Platform, you release Tattoo Concierge, its affiliates and service providers, and each of their respective officers, directors, agents, joint venturers, employees and representatives from any and all claims, demands and damages (actual and consequential) of every kind and nature arising out of or in any way connected with such disputes. You agree to indemnify and hold Tattoo Concierge, its affiliates and Service Providers, and each of its or their respective officers, directors, agents, joint venturers, employees and representatives, harmless from any claim or demand (including attorneys’ fees and any fines, fees or penalties imposed by any regulatory authority) arising out of or related to your breach of this Agreement or your violation of any law, rule or regulation, or the rights of any third party

LIMITATION OF LIABILITY | IN NO EVENT SHALL TATTOO CONCIERGE, ITS AFFILIATES AND SERVICE PROVIDERS, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, JOINT VENTURERS, EMPLOYEES OR REPRESENTATIVES, BE LIABLE (A) FOR ANY AMOUNT GREATER THAN THE VALUE OF THE SUPPORTED CONFIRMED COMMISSION AGREEMENT DEPOSIT IN YOUR TATTOO CONCIERGE ACCOUNT OR (B) FOR ANY LOST PROFITS OR ANY SPECIAL, INCIDENTAL, INDIRECT, INTANGIBLE, OR CONSEQUENTIAL DAMAGES, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH AUTHORIZED OR UNAUTHORIZED USE OF THE TATTOO CONCIERGE GLOBAL SERVICE PLATFORM OR THE TATTOO CONCIERGE ASSOCIATED SERVICES, OR THIS AGREEMENT, EVEN IF AN AUTHORIZED REPRESENTATIVE OF TATTOO CONCIERGE HAS BEEN ADVISED OF OR KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. THIS MEANS, BY WAY OF EXAMPLE ONLY (AND WITHOUT LIMITING THE SCOPE OF THE PRECEDING SENTENCE), THAT IF YOU CLAIM THAT TATTOO CONCIERGE FAILED TO PROCESS A CONFIRMED COMMISSION AGREEMENT TRANSACTION PROPERLY, YOUR DAMAGES ARE LIMITED TO NO MORE THAN THE VALUE OF THE SUPPORTED CONFIRMED COMMISSION DEPOSIT AT ISSUE IN THE TRANSACTION, AND THAT YOU MAY NOT RECOVER FOR LOST PROFITS, LOST BUSINESS OPPORTUNITES, OR OTHER TYPES OF SPECIAL, INCIDENTIAL, INDIRECT, INTANGIBLE, OR CONSEQUENTIAL DAMAGES IN EXCESS OF THE VALUE OF THE SUPPORTED CONFIRMED COMMISSION AT ISSUE IN THE TRANSACTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU

THE TATTOO CONCIERGE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TATTOO CONCIERGE SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND/OR NON-INFRINGEMENT. TATTOO CONCIERGE DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT ACCESS TO THE SITE, ANY PART OF THE TATTOO CONCIERGE ASSOCIATED SERVICES, OR ANY OF THE MATERIALS CONTAINED THEREIN, WILL BE CONTINUOUS, UNINTERRUPTED, TIMELY, OR ERROR-FREE

Tattoo Concierge makes no representations about the accuracy or completeness of historical Confirmed Commission Agreements price data available The Tattoo Concierge Global Service Platform and or Tattoo Concierge Associated Services. Tattoo Concierge will make reasonable efforts to ensure that requests for all Confirmed Commission Agreement debits and credits involving bank accounts, credit cards, and check issuances are processed in a timely manner but Tattoo Concierge makes no representations or warranties regarding the amount of time needed to complete processing which is dependent upon many factors outside of our control

ENTIRE AGREEMENT | this Agreement, the Privacy Policy, E-Sign Consent via The Tattoo Concierge Global Service Playform and Appendices incorporated by reference herein comprise the entire understanding and agreement between you and Tattoo Concierge as to the subject matter hereof, and supersedes any and all prior discussions, agreements and understandings of any kind (including without limitation any prior versions of this Agreement), and every nature between and among you and Tattoo Concierge. Section headings in this Agreement are for convenience only, and shall not govern the meaning or interpretation of any provision of this Agreement

AMENDMENTS | we may amend or modify this Agreement by posting on the Tattoo Concierge Site, sending in-application notifications and or emailing to you the revised Agreement and the revised Agreement shall be effective at such time. If you do not agree with any such modification your sole and exclusive remedy is to terminate your use of the Services and close your account. You agree that we shall not be liable to you or any third party for any modification or termination of the Tattoo Concierge Services, or suspension or termination of your access to the Tattoo Concierge Services except to the extent otherwise expressly set forth herein. If the revised Agreement includes a material change we will endeavor to provide you advanced notice via our website and or email before the material change becomes effective

ASSIGNMENT | you may not assign any rights and or licenses granted under this Agreement. We reserve the right to assign our rights without restriction, including without limitation to any Tattoo Concierge affiliates or subsidiaries, or to any successor in interest of any business associated with The Tattoo Concierge Global Service Platform or Tattoo Concierge Services. Any attempted transfer or assignment in violation hereof shall be null and void. Subject to the foregoing, this Agreement will bind and inure to the benefit of the parties, their successors and permitted assigns

SEVERABILITY | if any provision of this Agreement shall be determined to be invalid or unenforceable under any rule, law or regulation or any governmental agency, local, state, or federal, such provision will be changed and interpreted to accomplish the objectives of the provision to the greatest extent possible under any applicable law and the validity or enforceability of any other provision of this Agreement shall not be affected

CHANGE OF CONTROL | in the event that Tattoo Concierge is acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you as part of such merger, acquisition, sale, or other change of control

SURVIVAL | all provisions of this Agreement which by their nature extend beyond the expiration or termination of this Agreement, including, without limitation, sections pertaining to suspension or termination, Tattoo Concierge Bank Account cancellation, debts owed to Tattoo Concierge, general use of the The Tattoo Concierge Global Service Platform or the Tattoo Concierge Site, disputes with Tattoo Concierge and general provisions shall survive the termination or expiration of this Agreement

GOVERNING LAW | this Agreement will be governed by Hong Kong law and the non-exclusive jurisdiction of the Hong Kong courts

FORCE MAJEURE | we shall not be liable for delays, failure in performance or interruption of service which result directly or indirectly from any cause or condition beyond our reasonable control, including but not limited to, any delay or failure due to any act of God, act of civil or military authorities, act of terrorists, civil disturbance, war, strike or other labor dispute, fire, interruption in telecommunications or Internet services or network provider services, failure of equipment and/or software, other catastrophe or any other occurrence which is beyond our reasonable control and shall not affect the validity and enforceability of any remaining provisions

ENGLISH LANGUAGE CONTROLS | notwithstanding any other provision of this Agreement, any translation of this Agreement is provided for your convenience. The meanings of terms, conditions and representations herein are subject to definitions and interpretations in the English language. Any translation provided may not accurately represent the information in the original English | top

PROHIBITED USE

You may not use your Tattoo Concierge Bank Account or The Tattoo Concierge Global Service Platform profile account to engage in the following categories of activity (“Prohibited Uses”). The specific types of use listed below are representative but not exhaustive. If you are uncertain as to whether or not your use of Tattoo Concierge Services involves a Prohibited Use or have questions about how these requirements apply to you, please contact us at [email protected] By opening a Tattoo Concierge Bank Account and or The Tattoo Concierge Global Service Platform profile account, you confirm that you will not use your Account to do any of the following

UNLAWFUL ACTIVITY | activity which would violate, or assist in violation of, any law, statute, ordinance, or regulation, sanctions programs administered in the countries where Tattoo Concierge conducts business, including but not limited to the U.S. Department of Treasury’s Office of Foreign Assets Control (“OFAC”), or which would involve proceeds of any unlawful activity; publish, distribute or disseminate any unlawful material or information

ABUSIVE ACTIVITY | actions which impose an unreasonable or disproportionately large load on our infrastructure or detrimentally interfere with, intercept, or expropriate any system, data, or information; transmit or upload any material to the Tattoo Concierge Site or The Tattoo Concierge Global Service Platform that contains viruses, trojan horses, worms, or any other harmful or deleterious programs; attempt to gain unauthorized access to The Tattoo Concierge Global Service Platform profile account or the Tattoo Concierge Site, other Tattoo Concierge Bank Accounts, computer systems or networks connected to the Tattoo Concierge Site, through password mining or any other means; use Tattoo Concierge Account information of another party to access or use the Tattoo Concierge Site, except in the case of specific Providers and or applications which are specifically authorized by a user to access such user’s Tattoo Concierge Account and information; or transfer your account access or rights to your account to a third party, unless by operation of law or with the express permission of Tattoo Concierge

ABUSE | OTHER MEMBERS | interfere with another member’s or entity’s access to or use of any The Tattoo Concierge Global Service Platform and or Tattoo Concierge Services; defame, abuse, extort, harass, stalk, threaten or otherwise violate or infringe the legal rights (such as, but not limited to, rights of privacy, publicity and intellectual property) of others; incite, threaten, facilitate, promote, or encourage violent acts against others; harvest or otherwise collect information from The Tattoo Concierge Global Service Platform or the Tattoo Concierge Site about others, including without limitation email addresses, without proper consent

FRAUD | activity which operates to defraud The Tattoo Concierge Global Service Platform, Tattoo Concierge, Tattoo Concierge members, or any other person; provide any false, inaccurate, or misleading information to Tattoo Concierge

GAMBLING | lotteries; bidding fee auctions; sports forecasting or odds making; fantasy sports leagues with cash prizes; internet gaming; contests; sweepstakes; games of chance
Intellectual Property Infringement | engage in transactions involving items that infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the law, including but not limited to sales, distribution, or access to counterfeit music, movies, software, or other licensed materials without the appropriate authorization from the rights holder; use of Tattoo Concierge intellectual property, name, or logo, including use of Tattoo Concierge trade or service marks, without express consent from Tattoo Concierge or in a manner that otherwise harms Tattoo Concierge or the Tattoo Concierge brand; any action that implies an untrue endorsement by or affiliation with Tattoo Concierge | top

PROHIBITED BUSINESSES

In addition to the Prohibited Uses the following categories of businesses, business practices and sale items are barred from Tattoo Concierge Services (“Prohibited Businesses”). Most Prohibited Businesses categories are imposed by Card Network rules or the requirements of our banking providers or processors. The specific types of use listed below are representative, but not exhaustive. If you are uncertain as to whether or not your use of Tattoo Concierge Services involves a Prohibited Business, or have questions about how these requirements apply to you, please contact us at [email protected]

By opening a Tattoo Concierge Account, you confirm that you will not use Tattoo Concierge Services or The Tattoo Concierge Global Service Platform in connection with any of following businesses, activities, practices, or items:

INVESTMENT AND CREDIT SERVICES | securities brokers; mortgage consulting or debt reduction services; credit counseling or repair; real estate opportunities; investment schemes

RESTRICTED FINANCIAL SERVICES | check cashing, bail bonds; collections agencies

INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS INFRINGEMENT | sales, distribution, or access to counterfeit music, movies, software, or other licensed materials without the appropriate authorization from the rights holder

COUNTERFEIT OR UNAUTHORIZED GOODS | unauthorized sale or resale of brand name or designer products or services; sale of goods or services that are illegally imported or exported or which are stolen

REGULATED PRODUCTS AND SERVICES | marijuana dispensaries and related businesses; sale of tobacco, e-cigarettes, and e-liquid; online prescription or pharmaceutical services; age restricted goods or services; weapons and munitions; gunpowder and other explosives; fireworks and related goods; toxic, flammable, and radioactive materials

DRUGS AND PARAPHERNALIA | sale of narcotics, controlled substances, and any equipment designed for making or using drugs, such as bongs, vaporizers, and hookahs

PSEUDO-PHARMACEUTICALS | pharmaceuticals and other products that make health claims that have not been approved or verified by the applicable local and/or national regulatory body

SUBSTANCES DESIGNED TO MIMIC ILLEGAL DRUGS | sale of a legal substance that provides the same effect as an illegal drug (e.g., salvia, kratom)

ADULT CONTENT SERVICES | pornography and other obscene materials (including literature, imagery and other media); sites offering any sexually-related services such as prostitution, escorts, pay-per view, adult live chat features

MULTI-LEVEL MARKETING | pyramid schemes, network marketing, and referral marketing programs

UNFAIR, PREDATORY OR DECEPTIVE PRACTICES | investment opportunities or other services that promise high rewards; Sale or resale of a service without added benefit to the buyer; resale of government offerings without authorization or added value; sites that we determine in our sole discretion to be unfair, deceptive, or predatory towards consumers
High risk businesses | any businesses that we believe poses elevated financial risk, legal liability, or violates card network or bank policies | top

CONDITIONAL USE

Express written consent and approval from Tattoo Concierge must be obtained prior to using Tattoo Concierge Services or accessing The Tattoo Concierge Global Service Platform for the following categories of business and or use (“Conditional Uses”). Consent may be requested by contacting [email protected] Tattoo Concierge may also require you to agree to additional conditions, make supplemental representations and warranties, complete enhanced on-boarding procedures and operate subject to restrictions if you use Tattoo Concierge Services in connection with any of following businesses, activities or practices:

MONEY SERVICES | money transmitters, Digital Currency transmitters; currency or Digital Currency exchanges or dealers; gift cards; prepaid cards; sale of in-game currency unless the merchant is the operator of the virtual world; act as a payment intermediary or aggregator or otherwise resell any of the Tattoo Concierge Services

CHARITIES | acceptance of donations for nonprofit enterprise

GAMES OF SKILL | games which are not defined as gambling under this Agreement or by law, but which require an entry fee and award a prize

RELIGIOUS OR SPIRITUAL ORGANIZATIONS | operation of a for-profit religious or spiritual organization | top

VERIFICATION AND LIMITS

Tattoo Concierge uses multi-level systems and procedures to collect and verify information about you in order to protect Tattoo Concierge and the community from fraudulent users, and to keep appropriate records of Tattoo Concierge’s customers. Your access to one or more Tattoo Concierge Services, and limits including Confirmed Commission limits, withdrawal and transfer limits and limits on transactions from a linked payment method may be based on the identifying information and or proof of identity you provide to Tattoo Concierge. Tattoo Concierge may require you to provide or verify additional information or to wait some amount of time after completion of a transaction before permitting you to use any Tattoo Concierge Services, The Tattoo Concierge Global Service Platform, Tattoo Concierge Bank Account and or before permitting you to engage in transactions beyond certain volume limits. You may determine the volume limits associated with your level of identity verification by visiting your member profile. You may contact [email protected] to request larger limits. Tattoo Concierge will require you to submit to enhanced due-diligence. Additional fees and costs may apply and Tattoo Concierge does not guarantee that we will raise your limits | top

UPDATING YOUR INFORMATION

It is your responsibility to provide us with a true, accurate and complete e-mail address and your contact information and to keep such information up to date. You understand and agree that if Tattoo Concierge sends you an electronic Communication but you do not receive it because your primary email address on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, Tattoo Concierge will be deemed to have provided the Communication to you

You may update your information by logging into your account and visiting settings or by contacting our support team via e-mail at [email protected] Concierge.com | top

SERVICE PROVIDER TERMS

PROVIDER SERVICES | members who intend to sell goods and or services (each, a “Provider”) and who wish to accept transfers from purchasers as a method of payment may use a suite of tools and related services for this purpose (the “Provider Services”). Through the Provider Services, Tattoo Concierge enables Providers to accept digital currency as well as accepted funding methods from commissioning members as a method of payment and processes the transfer of digital currency to Providers from their customers. Providers may also sell digital currency to, or buy digital currency from Tattoo Concierge and otherwise utilize the Tattoo Concierge Services in the same manner as any other user. Use of Provider Services is subject to the following terms and is also subject to General Use terms, including without limitation the releases, indemnities, disclaimers, limitations of liability, prohibited use, dispute resolution, and cancellation policies set forth above

PROVIDER PROFILE | each Provider user is required to provide accurate information necessary to complete a Provider profile associated with the user’s The Tattoo Concierge Global Service Platform profile as well as their Tattoo Concierge Bank Account. This information may include business name, address and other contact information, website URL, tax or other government ID, corporate documents and other information Tattoo Concierge may request. Tattoo Concierge may limit Provider transaction volumes depending on (a) the Provider’s historical activity on The Tattoo Concierge Global Service Platform (b) satisfactory completion of a Provider profile (c) satisfaction of reasonable requests for additional information (d) perceived risks (e) repeated member complaints or negative dual-reviews and or (f) any indication that the Provider has violated this Agreement. New activated member profiles for Providers on The Tattoo Concierge Global Platform may be required to submit to additional verification procedures as necessary to verify that the Provider operates a legitimate business | top

TRANSACTIONS AND SETTLEMENT

COMMISSION CONFIRMATION | Tattoo Concierge will provide members of Provider Services with an Confirmed Commission Agreement order notification indicating when or whether confirmed

COMPLETED COMMISSION NOTIFICATIONS | upon Provider’s client’s submission of a valid and completed Confirmed Commission Agreement payment through Provider Services, Tattoo Concierge will send a callback to Provider’s designated callback profile to confirm successful transfer of the client’s payment so designated as a “Confirmed” Commission Agreement. Except on suspicion of fraud, error, or abusive use, Tattoo Concierge will not reverse a Confirmed Commission Agreement and or corresponding credit which it has designated as completed

TIMING OF COMPLETED COMMISSION | Tattoo Concierge will issue the Completed Commission Agreement callback order immediately to the Provider

PENDING COMMISSION NOTIFICATIONS | a callback may also indicate an order status as “pending” meaning Tattoo Concierge has detected transfer of an amount which does not correspond with the Confirmed Commission Deposit price and or that the client transferred funds potentially following the expiration of a checkout window. “Pending” orders may result in transfer of funds to the Tattoo Concierge Account for further processing by Provider in accordance with Provider’s refund and order processing policies but shall not be deemed completed by Tattoo Concierge

LIMITATIONS | Tattoo Concierge may delay Confirmed Commission verifications if Provider has not provided its or their legal name, logo or personal profile photo, phone number, address, taxpayer identification number, designation of business location and type. Until completion of such applicable verification procedures Confirmed Commission Agreements cannot be processed. Tattoo Concierge will designate any such delayed transaction as “pending” and funds will not be available in the Tattoo Concierge Account and or profile Account until the pending transaction is completed. Tattoo Concierge reserves the right to refuse to process, cancel, or to reverse any Provider transaction (a) as required by law, (b) in response to a facially valid subpoena, court order, or other government order, or (c) if Tattoo Concierge reasonably suspects that the transaction is erroneous, or related to Prohibited Use or Prohibited Business as defined in the User Agreement

INSTANT CONVERSIONS | providers who have successfully linked a payout method to their Tattoo Concierge Account may use the Instant Conversion Service. The Instant Conversion Service will allow Providers to designate the price of their goods and services in Fiat Currency and clients to pay for their purchases from such Provider in digital currency based on the Sell Price Conversion Rate quoted by Tattoo Concierge on the Tattoo Concierge Global Platform and or Tattoo Concierge Site and displayed to the customer at the time that the client approves the purchase. In connection with the Instant Conversion Service, the Provider, as Provider of record for each transaction, shall: (a) use Tattoo Concierge to calculate an appropriate amount of digital currency (a “Digital Currency Price”) to be transferred to Provider as payment for a good or service with reference to the Confirmed Commission Agreement Price Conversion Rate at the time Provider’s client confirms the Commission Agreement; Tattoo Concierge will lock the digital currency Price for a period of time but if the customer does not initiate a transfer within a certain payment window, Tattoo Concierge will recalculate the Digital Currency Price based on an updated Confirmed Commission Price Conversion Rate; (b) accept Digital Currency into its corresponding Hosted Tattoo Concierge Bank Account; (c) immediately sell such digital currency to Tattoo Concierge using the Instant Conversion Service, and (d) subsequently receive the proceeds from such digital currency conversion transaction associated with the Confirmed Commission Agreement from Tattoo Concierge in the relevant Fiat Currency in an amount equal to the original price of the item in the applicable Fiat Currency, less applicable fees. By using this service, Tattoo Concierge guarantees that regardless of any change in the price of digital currency between the time of confirmation and final settlement, the Provider will receive the fixed Confirmed Commission Agreement price as designated by the Provider in Fiat Currency at the time the customer approved the purchase, less applicable fees

SETTLEMENT | settlements to Provider in connection with the Provider’s Confirmed Commission Agreements measured in digital currency will generally take a minimum of one to three business days, following Tattoo Concierge’s transmission to Provider of confirmation of the relevant transaction, although exceptions may apply | top

RELEASE, RESTRICTIONS AND USE

PROVIDER TRANSACTIONS | each Provider acknowledges and agrees that Tattoo Concierge has no control over, or liability for, the delivery, quality, safety, legality or any other aspect of any goods or services that the Provider may sell to clients using The Tattoo Temple Global Concierge Service Platform and or Tattoo Concierge Services. Each Provider is responsible for handling client inquiries related to the goods and or services it confirms to clients through the Tattoo Concierge Services, except for inquiries related to payment for such goods or services which will be handled by Tattoo Concierge. Each Provider warrants that it will not use any Tattoo Concierge Services in connection with any Prohibited Use or Business, as described herein. Each Provider confirms that by opening a Tattoo Concierge Account, the Provider will not use the Tattoo Concierge Services to accept payments in connection with any of the Prohibited Businesses. Each Provider further warrants that it will not use Tattoo Concierge Services in connection with transactions which involve pre-payment of an order which the Provider does not intend to fulfill within three years. When a Provider must issue a refund to a customer, Tattoo Concierge will debit the Provider’s Tattoo Concierge Bank Account for the relevant amount of digital currency (or, in the event the Provider uses the Instant Conversion Service, the Provider shall purchase the relevant amount of digital currency in Fiat Currency before digital currency is debited from the Provider’s Tattoo Concierge Bank Account) and provide a refund to the customer in digital currency having a value equal to the transaction amount being refunded, as expressed in Fiat Currency, based on the then current Conversion Rate

OBLIGATIONS OF PROVIDERS | in addition to the obligations set forth elsewhere in this Agreement, Providers agree to:

(a) At all times maintain all licenses, registrations, authorizations and approvals required to operate their business, conduct all activities related thereto, and utilize the Tattoo Concierge Services in connection therewith

(b) Ensure that all aspects of their business, including (i) all Provider activities, and the activity of any third party engaged by the Provider, (ii) the goods and services offered for sale by Provider, and (iii) the acts or omissions of each Provider in connection with their use of Tattoo Concierge Services comply with applicable law at all times

(c) Promptly provide, and cause third parties under its control to promptly provide, such information as Tattoo Concierge may request from time to time regarding (i) the Provider, its policies, procedures, and activities, (ii) any good or service offered for sale and for which the Provider may accept payment by use of Tattoo Concierge Services, or (iii) any transaction conducted through the use of Tattoo Concierge Services, to the extent Tattoo Concierge deems such information reasonably necessary to comply with its policies or procedures, applicable law, an audit, or the guidance or direction of, or request from, any regulatory authority or financial institution

(d) Within the Tattoo Concierge-hosted payment page, accurately identity the sale or service item in the Description Field and provide an accurate and succinct description of the same sale or service item across The Tattoo Concierge Global Service Platform where applicable and possible to do so throughout the operation of their Tattoo Concierge Profile

(e) Authorize Tattoo Concierge to directly or through third parties (i) make any inquiries we consider necessary to verify your identity and or account information (ii) request and obtain any consumer report, credit report or similar information relating to you and to take action we reasonably deem necessary based on the results of such inquiries and reports, and hereby authorize any and all third parties to which such inquiries or requests may be directed to fully respond to such inquiries or requests | top